All subscription, module, setup, service, listing, ticketing and other platform payments are final and non-refundable except where Ophyra LLC is legally required to provide a refund or expressly agrees in writing.
1. Agreement to Terms
By creating an account, purchasing, accessing a workspace or continuing to use Ophyra, you agree to these Terms. If you use Ophyra for a business, you confirm that you are authorized to bind that business.
2. Scope of Service
Ophyra is a modular operations platform for business profiles, CRM, clients, orders, contracts, team coordination, payroll visibility, inventory, store operations, logistics, delivery tracking, ticketing, AI-assisted workflows and related administrative tools. Features may vary by plan, module, provider, region and configuration.
3. Eligibility and Accounts
You must be at least 18 years old and legally able to enter contracts. You are responsible for credentials, authorized users, workspace activity, business information and all actions taken through your account.
4. Business Owner Responsibilities
Business owners are responsible for their clients, team, products, services, orders, contracts, prices, taxes, refunds to their own customers, consumer notices, compliance obligations and uploaded content. Ophyra provides software and does not become your seller, employer, venue, vendor, planner, contractor or legal representative.
5. User Content and License
You retain ownership of your content, but grant Ophyra a limited license to host, process, display, transmit, back up and use that content as needed to operate, secure, support and improve the service.
6. Prohibited Conduct
You may not use Ophyra for unlawful, harmful, deceptive, infringing, abusive, spam, malware, harassment, credential theft, unauthorized scraping, payment fraud, data misuse or attempts to bypass security, billing, permissions, module restrictions or account controls.
7. Fees and Payment Terms
Paid subscriptions, add-ons, modules, setup services, ticketing features, connectors, custom-domain services and other paid features may be charged monthly, annually, per transaction, per event, per module or as shown at checkout. You authorize Ophyra and payment processors to charge approved payment methods.
8. Renewals, Cancellation and Access Changes
Recurring subscriptions and modules may renew automatically until cancelled or disabled through available controls. Cancellation stops future renewal charges but does not create a refund for prior charges, used periods, setup work, activated modules or partially used billing cycles unless required by law.
9. No Refunds
Payments are final and non-refundable, including subscription fees, module fees, service/setup fees, listing fees, event or ticketing fees, processing fees, connector fees, custom-domain or SEO setup fees and other platform charges. Ophyra may issue credits or exceptions in writing at its sole discretion. Nothing limits rights that cannot be waived under applicable law.
10. Third-Party Payment Providers
Ophyra may integrate with Stripe, Square, PayPal, bank transfer workflows or other providers. Availability depends on provider configuration, region, currency, verification, risk review and processor rules. Ophyra is not responsible for outages, declined payments, chargebacks, provider holds, bank delays or third-party fees.
11. Contracts, Orders and Customer Transactions
Contracts, orders, invoices, tickets, receipts, store purchases and service records created through Ophyra are between the relevant business and its customers, employees, contractors or participants. Ophyra does not guarantee legal enforceability, payment collection, customer performance, employment compliance, event success or dispute outcomes.
12. Privacy and Data
Use of Ophyra is also governed by the Privacy Policy, Cookie Policy and Data Processing Notice. You agree that Ophyra may process account, workspace, billing, security, support and usage data as needed to provide and protect the service.
13. Google User Data
If you authorize Google Calendar or other Google access, Ophyra uses that access only for the requested feature, such as creating or updating events. Ophyra does not sell Google user data or use it for advertising.
14. Intellectual Property
Ophyra, its software, designs, branding, workflows, documentation, templates and platform content are owned by Ophyra LLC or its licensors. No rights are granted except the limited right to use the service under these Terms.
15. Copyright and DMCA
If you believe content on Ophyra infringes your copyright, contact support with a proper notice identifying the work, the allegedly infringing material, contact information and statements required by applicable law.
16. Availability, Changes and Beta Features
Ophyra may update, suspend, remove, rename or limit features, modules, routes, integrations or public pages to improve the platform, comply with law, protect security or address provider constraints. Beta, AI, connector and automation features may change or produce incomplete results.
17. Disclaimers
Ophyra is provided on an as-is and as-available basis. To the fullest extent allowed by law, Ophyra disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free operation and guaranteed business results.
18. Limitation of Liability
To the fullest extent allowed by law, Ophyra LLC will not be liable for indirect, incidental, special, consequential, exemplary or punitive damages, lost profits, lost revenue, lost data, business interruption or third-party claims. Aggregate liability is limited to amounts paid for the affected service during the three months before the claim, or one hundred US dollars if no paid amount applies.
19. Indemnity
You agree to defend, indemnify and hold harmless Ophyra LLC, its owners, employees, contractors and affiliates from claims, damages, losses, liabilities, costs and expenses arising from your use, business operations, content, customers, team, payment disputes or violation of these Terms or law.
20. Suspension and Termination
Ophyra may suspend, limit or terminate access for nonpayment, security risk, abuse, legal risk, policy violation, suspected fraud, platform misuse or conduct that may harm Ophyra, users, customers or third-party providers. Suspension does not waive amounts owed.
21. Governing Law and Disputes
These Terms are governed by Florida law, without regard to conflict-of-law rules. Unless otherwise required by law, disputes will be handled in courts or arbitration located in Florida, and you consent to jurisdiction there.
22. Changes to Terms
Ophyra may update these Terms from time to time. Continued use of the service after updated Terms are posted or provided means you accept the updated Terms.
23. Contact
For questions about these Terms, account support, billing or legal notices, contact Ophyra through the Support Center or the contact information available on the public website.